We went to IKEA yesterday to have our bed replaced, which they agreed to do one more time. Fine by me, until I found out they no longer do assembly. No thanks. I'm not putting it together myself, or paying an external contractor to do it. We're getting a refund as soon as they pick it up.

The interesting part of the story is that the service manager basically told us they no longer use solid wood which is why the beds break so easily.

Now we're gonna have to find a bed that won't break, and match the color of our bedroom furniture. Oh Joy!

On a side note, I can't believe how inefficient their computer and inventory system are. It's amazing that they make so much money considering how archaic the whole process is.