Let me know if you have any suggestions. I'm thinking I have a defective unit and probably should get it replaced.
Has anybody been able to find a headset compatible with the WIP320? I have tried 4 or 5 of them, without any luck. I can hear fine but the mic is not working.
Now, the specs states that he headset plug is a 2.5mm 4 segments, which could explain why none of the headsets I tried worked. But I have not been able to locate a 4 segments headset anywhere.
I've talked to a Live Chat agent who suggested using a Plantronics M170, which is a 3 segment headset. I don't see how the M170 would work any differently than any of the headsets I tried.